Have you been injured in a car accident in Yakima? If you or someone you love has been involved in a car accident in Washington, remember that you have the right to an attorney to help you get damages. At Church and Page, we know there are many things going through your mind after you get into a bad car accident. Wondering how you are going to pay your medical bills, finding out how to fix the damage done to your vehicle, and holding the at-fault party accountable are likely all you can think about. On top of it all, there is the auto insurance company accident investigation, which is an important and sometimes daunting aspect of the claim process.

But before you need to know about the insurance company investigation, you should contact a lawyer to represent you in proving the at-fault party accountable. Church and Page offer a free consultation to anyone in this situation.

How Does The Insurance Company’s Car Accident Investigation Process Begin?

When you get into a car accident due to someone else’s negligence, you should always contact your insurance company as soon as possible to report the accident and properly file a claim. Once you make this call, the claim can begin, which involves the car accident investigation process.

The driver who caused the accident will also notify their own insurance company regarding the accident, and an insurance representative from that company might contact you to ask you a few questions. You are under no legal obligation to tell anyone from another insurance company what happened during the car crash. However, as the claim process continues, you may need to comply with a few of their requests. This is one of the many reasons why it is crucial to work with a personal injury attorney right away after a car accident. Our car accident lawyers can guide you through every step of the way, especially as things become confusing.

The goal of your insurance claim is to get a settlement for the damage that the accident caused. This can include damages done to your vehicle, damages to your person in the form of medical bills, and even emotional, intangible damages such as pain and suffering.

What Happens During The Car Insurance Investigation Process?

The insurance company will first make sure they get documented statements from you about the car accident, as well as a documented statement from the at-fault party. An insurance adjuster from either your insurance company or theirs might contact you a second or third time for you to answer any additional questions they have, or to provide clarification. Their goal is to get a full-picture understanding of the events of the car accident, in addition to how each party involved played a role in the crash. This is how insurance companies determine liability.

During the investigation process, the insurance company will use all of the evidence they can get to determine who is at fault for the events. The evidence available for your car accident case may vary, but your insurance company may use police reports, photos, testimonies, videos, physical evidence of damage and much more to assess your crash.

Why Should I Hire A Lawyer After A Car Accident?

It’s an unfortunate reality, but insurance companies operate for profits and therefore have a financial bottom line to achieve. They typically try to pay car accident victims as little as they possibly can. Having a lawyer on your side ensures that your rights are always protected and that you are not being taken advantage of at any point by either the at-fault party’s insurer–or even your own.

Schedule A Free Car Accident Consultation With Church And Page To Learn More About The Insurance Investigation Process

If you have been involved in a car accident in Washington, always remember that it is free of charge to contact a personal injury lawyer for a car accident consultation. At Church and Page, our law firm is highly trained and skilled in representing Washington car accident victims just like you. 

We will stop at nothing to get you the settlement that you deserve, in hopes of covering the cost of the car accident damages you did not deserve to suffer from. If you or someone you love have been involved in car accident, call lawyer before the car accident investigation process begins. We can guide you through communicating with the insurance company, in order to get you the settlement you deserve and ensure you are not being taken advantage of.